About your Order

HOW TO CHECK ORDER STATUS

Once you have logged in to your account, select the Person-Icon at the top right to visit the My Account Page. Your order previous orders with their statuses will be listed here. Only Orders placed on Mipodwholesale.com will be tracked here.

ORDER CONFIRMATION

An order confirmation is sent via email to the Account-Email address when placing an order. Please check your spam folder for any missed confirmations. Every order has a unique ID included in the email. Also, check your My Account Page to see current and past orders placed.

Order Statuses

PAID / UNFULFILLED

Your order is successfully placed and is being processed. Please allow 1-3 business days for it to be processed. (There may be delays that could cause a longer processing time such as limited staff due to COVID safety regulations and Holiday seasons.) Our Warehouse is closed on Saturdays and Sundays. To ensure no delays in processing, please make sure to provide all the correct information at the time of order placement

PAID / FULFILLED

Your order has been packed & shipped. You will receive 2 emails with a tracking number from Integrations@mipod.com & wholesale@mipod.com. Please be sure to check your spam folder. If you cannot locate your tracking number, please contact wholesale@mipod.com or call at 1-800-775-8970

Have more Questions?

If any extra information is needed or problems occur, we will be contacting you as soon as we possibly can. If you have not received a call or email, reach out to us at wholesale@mipod.com or call us at 1-800-775-8970 between 9am-5pm (Arizona Time) Monday-Friday.