Mi-Pod Wholesale Return/Credit Policy – B2B
Policy Effective: October 1st, 2024.
· Damaged Product Checklist for Return
The below items are required in order to process a damaged or defective product:
o Picture of Front of Box
o Picture of the Batch Number/Manufacture Number
o List of flavors
o List quantity of each flavor
· RAZ and Geekbar
o We can no longer honor damages for Raz and Geek Bar due to manufacturer not wanting to honor their damaged products.
· All returns to Mi-Pod Wholesale must be pre-authorized.
If you wish to return merchandise, please contact your sales advisor to obtain a return authorization. Returns without an authorization are not eligible for a refund, credit, or exchange.
· Clearance Items – Non-Refundable
Products purchased while on clearance or marked as final sale are not eligible for refunds, exchanges, or store credits. These items are sold "as-is," and all sales are considered final.
· Merchantable Returns
Items in merchantable condition may be returned to Mi-Pod Wholesale within 90 days of the original invoice date. Merchantable condition will be determined by the distributors ability to return the item to inventory for resale without special preparation, testing, handling, or expense.
· Defective/Damaged Returns
Items that are damaged or defective, DURING SHIPPING, may be returned to Mi-Pod Wholesale within 10 calendar days of the original invoice date.
Customer Returns that are damaged or defective may be returned to Mi-Pod Wholesale within 90 days of the original invoice date.
· Product Warranty
Defective merchandise covered by a manufacturer’s warranty may be eligible for an equal exchange during the warranty period if the defect is determined to be caused by a manufacturing error, design flaw or component failure.
· Unauthorized or Unmerchantable Returns
Customers will not be eligible to receive a credit for returns received without prior authorization or containing items not eligible for return in accordance with this policy.
· Credits and Refunds
Credit for authorized returns will be issued upon receipt of product and verification of return eligibility. Valid returned items credits will be issued at the invoice purchase price.
· Credits will not be issued for the following:
o Shipping Charge
o Shipping Insurance
o Additional items not included on the return authorization
· Quantity Discounts
Mi-Pod Wholesale reserves the right to revoke quantity discounts if the quantity of items returned brings the quantity of purchased items under the discount threshold. This may result in additional charges for the purchased items.
· Billing Disputes
Disputes regarding the accuracy of invoices must be made within 10 calendar days of receipt of an invoice. Invoice corrections will be made upon verification of validity of the dispute. Billing dispute categories are as follows:
o Duplicate Charges
Multiple charge occurring for the same product.
o Product Shortages
Product was invoiced, but not received.
o Product Differences
Product received differs from product invoiced.
o Pricing Discrepancies
Price on the invoice differs from the agreed upon price.
EXAMPLE OF DAMAGE PROCESS IMAGES:
MIPODWHOLESALE.COM IS THE OFFICIAL WHOLESALE VAPE SITE FOR MI-ONE BRANDS, FORMERLY KNOWN AS SMOKING VAPOR, BASED IN PHOENIX, ARIZONA. MI-ONE BRANDS WHOLESALE VAPE PRODUCTS INCLUDE WHOLESALE VAPE JUICE, WHOLESALE NICOTINE SALTS, VAPE STARTER KITS, THICK OIL CARTRIDGES, SALT NIC REFILLABLE POD SYSTEMS, ACCESORIES, DISPOSABLE VAPE PEN, AND MORE! FEATURED BRANDS: V-GOD, I LOVE SALTS, SWITCH MODS, MI-POD, WI-POD, MI-SALTS, S6XTH SENSE, SMOKING VAPOR. OUR ONLINE WHOLESALE VAPE HUB SUPPLIES LOCAL VAPE SHOPS, TOBACCO SHOPS, ONLINE VAPE VENDORS, AND DISTRIBUTORS. OUR MISSION HERE AT MI-ONE BRANDS IS TO IMPROVE THE LIVES OF ADULT SMOKERS BY ERADICATING THE HARM CAUSED BY SMOKING AND CHANGING THE WORLD FOR THE BETTER, WITH STYLE. FOR HELP, PLEASE CONTACT YOUR REPRESENTATIVE, CALL 1-800-775-8970, OR EMAIL SUPPORT@MIPOD.COM
FDA DISCLAIMER
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. MiOne Brands™ shall not be held liable for the medical claims made by customer testimonials.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. MiOne Brands™ assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. MiOne Brands™ does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 21 to discuss the use of these products with a physician prior to consuming. You must be 21 years or older to visit this website and/or purchase MiOne Brands™ products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. All products ship in accordance with the PACT Act.
THC DISCLAIMER
PRODUCTS ON THIS SITE CONTAIN A VALUE OF 0.3% OR LESS Δ9-THC (OR NO MORE THAN 0.3% Δ9-THC). THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. THE DELTA-9 TETRAHYDROCANNABINOL CONTAINED IN THIS PRODUCT DOES NOT EXCEED 0.3% ON A DRY WEIGHT BASIS. DO NOT USE IF YOU ARE A PREGNANT, NURSING, SUFFERING FROM ANY MEDICAL CONDITIONS(S), OR ON MEDICATION. CONSULT YOUR HEALTHCARE PROVIDER BEFORE TAKING. KEEP OUT OF REACH OF CHILDREN AND ANIMALS. THIS PRODUCT MAY IMPAIR YOUR ABILITY TO DRIVE OR OPERATE MACHINERY.
NIXODINE DISCLAIMER
Nixodine is for use by adult (21+) vapor consumers. Underage sale is prohibited. Not Intended for use by minors or pregnant women. Keep out of reach of children and pets. Nixodine is not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease. It is intended only as a satisfying alternative for adult vapor consumers. This is a finished product and should not be mixed with nicotine containing e-liquid. *Warning: Nixodine Could Be Habit Forming*
